Involuntary exclusion

In certain circumstances, Swiss casinos are legally obligated to issue an involuntary exclusion (see Article 80, Sections 1 and 2 Swiss Federal Act on Gambling).

A person will be excluded from gaming in the following circumstances:

• if it is known or suspected that the person
  • is heavily in debt
  • is unable to meet their financial obligations
  • is betting beyond their means (income and assets)
• if the casino’s own observations or the reports of a third party such as a specialist agency or social security office lead the casino to believe or suspect that the person is addicted to gaming.

Involuntary exclusion apply throughout Switzerland and the Principality of Liechtenstein until further notice for all licensed casino games in casinos and on the internet as well as for lotteries, sports betting and games of skill played online and for major games determined by the intercantonal authority.

Lifting an exclusion is a complex process and subject to strict legal regulation. Find out how the exclusion can be lifted in the “Request to have an exclusion lifted” section.